... staff not right...
Bullets
Companies change, people change
Skilling, re-skilling and skill retention
Manning
Discussion
Having the right people is critical to delivering great products and services. When there is a mis-match then the company is directly impacted.
Companies change to stay in line with their customer's needs. This evolution means new or different products and/or services and new or different markets. This evolution also means that the people in the company must similarly change. New skills, new roles, changes in importance, all have to be taken on board.
Skilling, re-skilling and skill retention is a key attribute for your company. Skilling and re-skilling involves having receptive staff keen to maintain their knowledge and performance appropriate to their role. This goes for management as well as the delivery people. Skill mentoring and skill rotation is one way to
Appropriate manning is a contributor to delivery performance and cost management. Where there is over manning, lazy practices can develop (hence why it is always hard to reduce numbers without reviewing the processes). Under manning means that the delivery schedules are impacted with potential customer impact.
How BC-Strategic can help pr
Role clarification and skill matching
Process and staff manning profiling eg. numbers of people to support a given process
Capacity and demand management
otect the company from skill loss.
If you have any questions please contact us at
info@bc-strategic.com